Do you need to contact Viva Air from Medellin and are not sure how to do it? Understanding how to communicate with the airline is crucial, especially if you are facing problems with your flight or need to resolve questions quickly.
Marcar el número 57 601 919 5920 te conectará directamente con el equipo de atención al cliente de Viva Air en Medellín. Ya sea que tengas preguntas sobre tu reserva, cambios en tu vuelo o cualquier otra consulta, contar con este número a mano te asegura asistencia inmediata y efectiva.
Cómo Llamar a Viva Air desde Medellín
Te enfrentas a una situación inesperada con tu vuelo y necesitas asistencia inmediata. No te preocupes, contactar al equipo de atención al cliente de Viva Air es más fácil de lo que crees. Si estás en Medellín, simplemente marca al número 57 601 919 5920. Ya sea para resolver dudas sobre tu reserva de vuelo, realizar un cambio o confirmar el estado de tu vuelo, este es tu canal directo para obtener respuestas rápidas y eficientes.
Recuerda que este servicio de contacto está disponible 24 horas al día; así puedes llamar en el momento que lo necesites sin restricciones de horario. Las llamadas son atendidas por expertos dispuestos a brindarte la ayuda necesaria para solucionar cualquier inconveniente relacionado con tu viaje.
En caso de necesitar asistencia adicional o quieres plantear alguna consulta, queja o sugerencia, puedes hacer uso del número 57 601 919 5920 para comunicarte con el departamento especializado de atención al cliente. Un ejecutivo experimentado estará listo para atenderte, proporcionándote la mejor solución a tus necesidades.
La comunicación efectiva con Viva Air no se limita al teléfono, también puedes acercarte a los diferentes canales digitales. Visitar el sitio web oficial o las redes sociales de la aerolínea son opciones para quienes prefieren la asistencia en línea. Estas alternativas te permiten mantener el contacto con Viva Air sin salir de casa, lo cual resulta conveniente y eficiente para la gestión de tus viajes.
Llamar a Viva Air desde Medellín: Opciones de Contacto
Si te encuentras en Medellín y necesitas contactarte con Viva Air, dispones de distintas opciones efectivas para comunicarte directamente con la aerolínea. A continuación, te explicaremos cómo hacer uso de estas alternativas para que gestionen tus solicitudes, reclamos o consultas de la manera más eficiente posible.
Llamar por Teléfono
Si prefieres el contacto telefónico para resolver dudas o gestionar servicios, Viva Air ofrece varias líneas de atención. Puedes llamar al número de Viva Air Medellín (57 601 919 5920), o bien, si requieres de una asesoría especializada, marcar al número exclusivo (57 601 919 5920).
For those looking for a toll-free number, Viva Air has the number 1 8889277250 , answering all queries during extended hours from Monday to Sunday, from 7:00 a.m. to 10:00 p.m. When calling, you must follow the IVR voice menu, select your preferred language and then choose the option that corresponds to your particular query. This way you ensure a faster and more personalized response.
Send an Email
In addition to telephone support, you have the option of contacting Viva Air by email. If you prefer this method, you can send your questions or relevant documents to cuentanosvivaair.com . This form of contact guarantees that you will receive a response within a maximum of 24 hours, allowing you to ask detailed questions without the need for immediate communication.
Alternatively, if you are faced with situations that require more formal attention, such as complaints or claims, you should contact yourdatavivaair.com where the customer service team is committed to giving you a response within a period of no more than 15 days. Remember to write a clear and concise email, including all the necessary information so that they can assist you optimally. To obtain real-time assistance, Viva Air offers a live chat service accessible from the contact page on its official website. Live chat is available 24/7 , constituting a fast and efficient method to obtain immediate answers to your questions.
Viva Air: Phone Numbers to Call from Medellin
When you need to contact Viva Air and you are in Medellin, you have multiple phone numbers at your disposal. For both customer service and reservations, the airline offers different dedicated lines to provide you with the help you need.
Customer Service Number
To resolve questions or problems related to your Viva Air flights, the customer service number is your first point of contact. If you are in the city of Medellín, you can call 57 601 919 5920 . In addition, if your query is more general or if you are calling from another Colombian city, you have the national number 0 18889277250 available . Here you can:
- Make general inquiries about Viva Air services
- Request information about airline policies
- Get assistance in case you have had any problems with your flight
Please note that the cost of the call varies depending on whether you are calling from a landline or mobile phone. From a landline, the cost is COP 200 + VAT per minute and from a mobile phone, COP 800 + VAT per minute.
| Helpline Number | City | Cost per Minute |
|---|---|---|
| 601 919 5920 | Medellin | Varies by operator |
| 18889277250 | National | COP 200 + VAT (fixed) |
| COP 800 + VAT (mobile) |
Flight Reservation Number
In case you want to make a new reservation or modify an existing one, Viva Air offers you exclusive telephone lines. From Medellin, you can dial directly to 57 601 9195920 , and from anywhere in the country. These numbers are ideal for:
- Make new reservations
- Change dates or destinations of a flight already booked
- Request detailed information on rates and availability
Follow the steps indicated by the interactive response system to be assisted by a specialized advisor.
| Number for Reservations | City | Availability |
|---|---|---|
| 57 601 919 5920 | Medellin | According to local time |
| 18889277250 | National | Monday to Sunday |
| 08:00 to 20:00 hours |
Communication with Viva Air is designed to be accessible and efficient, ensuring that your needs are addressed in the best possible way. No matter the reason for your call, the numbers provided will connect you with the right support team to offer you the support you require.
Other Ways to Contact Viva Air from Medellin
If you prefer to avoid phone calls, Viva Air has alternative contact options . You can write down your question or query and send it to the following email address: cuentanos@vivaair.com. The customer service team will respond promptly , ensuring efficient assistance without the need to make a call.
In the digital age, social media becomes a direct and effective communication channel. Interact with Viva Air through its profiles on platforms such as Instagram, Facebook and Twitter:
- Facebook: @VivaAirCo
- Twitter: @VivaAirCol
- Instagram: @vivaairco
The live chat service is another tool available to you. Access the Viva Air contact page and select the Chat icon. Once in your personal account, you will be able to chat with a representative immediately and in a personalized manner .
Remember that if you are in Medellín, you also have the contact number 4 6044900 at your disposal for calls 24 hours a day , every day. Don’t forget that when dialing from Medellín , you must follow the instructions of the IVR system for immediate help .
Conclusions
You have discovered that communicating with Viva Air from Medellin is easy and you have multiple options to do so. Whether you prefer telephone contact for more personalized advice or the convenience of email for non-urgent queries, you have all the necessary tools. Remember that customer service numbers are available to resolve any questions and that live chat offers you a practical solution instantly. Don’t forget that social media is also an effective channel to keep in touch with the airline. Choose the method that best suits your needs and schedule and enjoy a hassle-free travel experience with Viva Air.
Frequently Asked Questions
How to make a claim in Viva Colombia?
To file a claim with Viva Colombia, you can go to the SIC website https://servicioslinea.sic.gov.co/servilinea/ServiLinea/DemandasProteccion/, send an email to contactenos@sic.gov.co, or do so in person at Carrera 7 No.
How can I cancel my flight on Viva Air?
To cancel a flight with Viva Air, request a refund at the airport or through the Write to Us form on the airline’s customer service channels.
How to call Viva Air Medellin?
You can contact Viva Air Medellín by calling the customer service number +57-601-2205243 / 1 855-VIVA-AIR-0600 and follow the instructions to contact an agent.
How do I call Viva Air?
To call Viva Air, dial the phone number +57 601 919 5920 and communicate with an advisor instantly.
How do I contact a Viva Air advisor?
To contact a Viva Air advisor, dial +57 601 919 5920 and follow the menu options to get the assistance you need.