Dreaming of flying in Business Class on your next trip with Avianca Airlines? We get it, the comfort and extra benefits are hard to resist. Fortunately, upgrading is easier than you think.
If you already have your ticket and are ready to experience a higher level of service, we will guide you step by step here. Whether you are a frequent traveler or it is your first flight, you will discover how to access this exclusive experience without complications.
How to Upgrade to Business Class on Avianca
If you’re looking for a more comfortable flight experience, upgrading to Business Class on Avianca is the way to go. The process is more accessible and efficient than you might imagine. To get started, you’ll need to call customer service at 18889277250 , and it’s best to do so between 72 and 25 hours before your flight . This period allows for greater flexibility and space availability.
Avianca offers you the opportunity to upgrade your flight experience without additional charges if the change is made within 24 hours before departure . It is important for you to know that once the upgrade is accepted, it is not allowed to transfer it to another flight or to another passenger. In case of cancellation of your flight, Avianca’s policy is clear: you will receive a refund for the amount paid for the upgrade.
For Avianca members, the opportunity to access Business Class may improve, since as a Silver or Gold Member , you have the option to make an offer through the airline’s system. Be sure to review your membership policies to better understand your benefits.
Don’t leave it to chance, plan ahead and take the necessary steps to guarantee your spot in Business Class. Remember that Avianca customer service is ready to assist you every step of the way.
Upgrade Options at Avianca
Upgrade Using Miles
One of the most sought-after benefits of flying is the ability to experience greater comfort and service by upgrading to Business Class. If you’re a member of a loyalty program with accumulated miles, you could be just one step away from improving your flight experience without shelling out additional money.
Avianca allows you to use your miles to obtain this benefit; however, it is crucial to understand that the availability of upgrades with miles may vary depending on the fare family of the original ticket and the terms and conditions of the frequent flyer program.
To begin the process, you will need to log in to your account on the Avianca website and check how many miles are required for the upgrade on the specific flight you want. Remember that if you are planning an international trip, the number of miles required may be significantly higher compared to domestic or regional flights. Therefore, take into account your current mileage balance and plan ahead to ensure you can enjoy the benefits of Business Class on your next flight.
| Flight Type | Miles for Travel | Miles for Upgrade |
|---|---|---|
| Internal | X thousand miles | And a thousand miles |
| International | Z thousand miles | W thousand miles |
Upgrade Using Money
If your mileage balance is not sufficient or you prefer to save your miles for another trip, the option to pay for your upgrade is still viable and accessible. Avianca offers the possibility of upgrading to Business Class by making an additional payment within 24 hours before the flight at no cost, or after this period, paying the corresponding fee. Prices may vary depending on the route, availability and demand for Business Class seats.
It is essential that you check the availability of seats in the Business cabin before proceeding with payment. If there are seats available, you can request and pay for your upgrade by calling 18889277250 between 72 and 25 hours before your flight. Don’t forget to have your reservation details on hand, as they will be necessary to process your request.
Avianca’s policy states that upgrade offers are not transferable between flights or customers, and once an offer is accepted there will be no refunds except in the case of flight cancellation by the airline. Therefore, make sure your itinerary is final before proceeding with the upgrade to avoid inconveniences.
Remember also that as an Avianca Silver or Gold member you have the option to make an offer to improve your chance of upgrading to Business Class. This offer system allows frequent travelers to use their status to increase their chances of traveling with more comfort, influencing the airline’s final decision based on availability and other factors.
Conditions and Restrictions
When planning your trip and dreaming of the comfort offered by Avianca’s Business Class, it is crucial that you know the conditions and restrictions that may affect your ability to upgrade. Every detail counts to transform your miles or money into a superior flight experience.
Seat Availability
Business Class seat availability is the determining factor for an upgrade. The airline manages available space based on demand for the flight. Please note that even if you meet all the requirements for an upgrade, if there are no seats available, you will have to wait for a next opportunity. This can vary from flight to flight, so it is advisable to check availability right after booking your flight or as far in advance as possible before check-in.
Eligibility for Upgrades
To be eligible for an upgrade, you must meet certain criteria established by Avianca. These criteria may include, but are not limited to:
- Fare Type : Some economy fares, especially the more restrictive ones, may not be eligible for upgrades.
- Loyalty Status : Frequent flyer program members with Silver or Gold status have a higher chance of receiving an upgrade.
- Check-In Time : Passengers who check in in the last few hours before their flight sometimes have a better chance of being considered for an upgrade due to seat reassignment.
Restricted Dates and Rates
There are certain dates and fares that may have specific restrictions for upgrades. These restrictions are often related to periods of high demand such as holidays or vacation seasons, where the airline restricts the possibility of upgrades to maximize the profitability of each seat. Here are some important facts:
- Exclusion Periods : Flight dates during periods of high demand may be completely excluded from the possibility of upgrade.
- Fares : The cheapest or promotional fares rarely allow free upgrades, although you may have the option to purchase the upgrade at an additional cost.
Avianca’s policies are subject to change and may vary by market. It is up to you to keep the information up to date and pay attention to opportunities that may arise. Remember that, when it comes to upgrades, being proactive and asking at the counter can always be of great help.
Tips for a Successful Upgrade
Book a Flight with Seat Availability
To maximize your chances of successfully upgrading to Business Class on Avianca, book your flight when there is greater availability of seats in the higher categories. It is important to check the occupancy of the flight before booking. Flights during off-season or less popular times may have more seats available in Business Class, increasing your chances of enjoying premium service without the full cost of a Business Class ticket.
Apply in Advance
Don’t leave your upgrade to last-minute luck. To have a better chance of flying in Business Class, request your upgrade as far in advance as possible . Once you’ve made your reservation, stay tuned for any communications from the airline regarding upgrade offers, as Avianca may have special promotions for passengers interested in improving their flight experience.
Be a Member of a Loyalty Program
Being part of an Avianca loyalty program can open the doors to a number of exclusive benefits, including increased chances of receiving an upgrade. Loyalty to an airline is rewarded with points or miles that can be redeemed for upgrades.
Additionally, reaching certain levels within the program could give you priority when requesting a class upgrade, as well as access to special fares and limited offers . If you fly frequently, make sure to accumulate your miles and maintain a privileged status within your loyalty program to take advantage of these benefits.
Conclusion
In conclusion, upgrading to Business Class on Avianca is a process that allows passengers to enjoy a more comfortable and luxurious flight experience. Through the channels provided by the airline, such as its website, mobile application or points of service, travelers can explore options to improve their class of service.
It is essential to review Avianca’s policies regarding upgrades, as well as the availability and associated rates. Flexibility in dates and advance planning can increase the chances of obtaining a successful upgrade. By taking advantage of this option, passengers can enjoy premium services, more spacious seats and a more pleasant flight experience.
The ability to upgrade reflects Avianca’s commitment to customer satisfaction, providing options to improve the quality of travel according to individual preferences.
Frequently Asked Questions
How much is the fine for changing an international flight date?
The penalty for changing the date of an international flight can exceed $200. This cost varies depending on the airline, its policies, and what is stipulated in your ticket. Travel insurance may reduce or cancel this fee.
Which seats are premium economy?
Premium Economy seats are more spacious and comfortable than Economy class, with greater pitch and legroom, plus several compartments for personal storage.
How much does it cost to change a plane ticket?
The cost of changing an airline ticket may include a retention of up to 10% of the ticket value—excluding taxes and fees—if cancelled up to 24 hours before the flight.
How do I contact Avianca in Bogotá?
To contact Avianca in Bogotá, you can call +57 601 919 5920 / 1 888 927 7250 and follow the instructions to obtain assistance from the airline.
What is Avianca’s Plus seat?
Avianca’s Plus seat offers more recline and horizontal space. These seats are located at the front of the aircraft. Avianca is in the process of adapting its fleet to include this option.