¿Te ha surgido un imprevisto y necesitas cambiar la fecha de tu vuelo con Avianca? No te preocupes, modificar tu itinerario puede ser más sencillo de lo que piensas. Ajustar tus planes de viaje no tiene por qué ser un dolor de cabeza.
Con Avianca, tienes la flexibilidad de actualizar tu reserva de manera rápida y eficiente. Ya sea que estés en casa o en movimiento, descubre cómo puedes gestionar tu vuelo con solo unos pocos clics o una llamada. Acompáñanos en este recorrido para que sepas exactamente qué hacer.
Cómo cambiar la fecha de un vuelo en Avianca
Te encuentras en una situación donde necesitas modificar la fecha de tu vuelo con Avianca y es esencial saber que este proceso es sencillo y accesible. Lo primero que debes hacer es ingresar al sitio web oficial de Avianca o, si prefieres atención personalizada, comunicarte al número de atención al cliente de la aerolínea 57 601 9195920 para recibir asistencia directa. Al llamar, asegúrate de tener a mano tu código de reserva.
En la página de Avianca, busca la sección “Gestiona tu reserva”. En este punto, te solicitarán ingresar algunos datos de tu vuelo actual, como el número de reserva y tu apellido, lo cual permitirá acceder a tu itinerario de vuelo. Una vez dentro del sistema, se muestran las opciones disponibles para que puedas seleccionar una nueva fecha para tu vuelo.
- Ingresa los detalles requeridos
- Busca la opción de cambio de fecha
- Selecciona la nueva fecha deseada
Es crucial tener en cuenta que los cambios pueden estar sujetos a diferencias de tarifas y disponibilidad de vuelos en la nueva fecha que elijas. Avianca ofrece distintos canales para realizar cambios facilitando el proceso para que ajustes tu plan de viaje de acuerdo a tus necesidades.
Opciones para cambiar la fecha de un vuelo
Cuando necesitas modificar tus planes de viaje, contar con información clara sobre las opciones para cambiar la fecha de vuelo es esencial. En Avianca, tienes varias alternativas que se adaptan a tus necesidades y posibles escenarios que podrían presentarse. ### Cambio de Fecha con Cargo Adicional
Para empezar, los cambios de fecha con Avianca pueden estar sujetos a cargos adicionales. Estos cargos varían de acuerdo a las políticas de la aerolínea y a la tarifa que hayas seleccionado al comprar tu boleto. – Si tu tarifa permite cambios, pero no de manera gratuita, deberás cubrir un recargo específico más la diferencia de tarifa aplicable.
- Los recargos adicionales y la diferencia de tarifa se deben a la nueva selección de vuelo que puede tener un costo mayor al original.
- Avianca permite realizar estos cambios de manera autónoma, a través de su sitio web o aplicación móvil.
For example, Latam , another airline operating in Colombia, has a policy where depending on the type of ticket, you may be subject to a surcharge. For Basic, Light and Plus tickets, changes cost 110,000 COP plus the fare difference.
Change of Date without Additional Charge
Avianca also offers the possibility of changing the date of your flight without additional charges . This depends on special circumstances such as:
- Involuntary changes by the airline.
- Restrictions associated with pandemic conditions.
- Weather conditions or other similar reasons.
If you find yourself in a situation that qualifies under these conditions, you will be able to reschedule your flight without financial penalties:
- You must make the change in advance, as last-minute changes are not permitted.
- You can only change the date and time; the destination must remain intact.
- Changes must be made well in advance of the scheduled departure time.
It is also important to review the ticket validity policies , which are usually 12 months from the date of the first flight. Remember that these conditions are subject to change and it is always good practice to review the updated terms and conditions on the Avianca website or contact their customer service directly to resolve any questions regarding your particular situation.
Requirements for changing the date of a flight
When you need to change the date of your flight on Avianca, it is important to know the requirements necessary to make the change correctly and avoid setbacks.
Have a Confirmed Reservation
The first step to change your flight date is to verify that you have a confirmed reservation . You must have a valid reservation number and the surname of the main passenger to access the ‘Manage my reservation’ section on the Avianca website. It is essential that the reservation is active and that you have not made any previous changes that could have cancelled or affected it.
Make the Request Within the Established Period
Avianca stipulates a specific time frame for making changes to flight dates. Depending on the fare, some changes can be made up to 24 hours before the flight, but it is advisable to check the conditions of your fare to determine the time frame allowed. The change request must comply with these periods to avoid additional charges or the inability to make the requested change.
Comply with Avianca’s Change Policies
It is essential that you understand and abide by Avianca’s change policies before proceeding. Some tickets, depending on the fare you have chosen at the time of purchase, may have penalties for changing the date or route. In addition, if there is a difference in the fare of the new selected flight, you will have to cover the additional cost. The policy may vary if the change is due to involuntary situations on the part of the airline, such as flight modifications or cancellations caused by pandemics or weather conditions. In these cases, the airline may offer greater flexibility to reschedule your trip.
Process to change the date of a flight on Avianca
Contact Avianca Customer Service
Changing the date of your flight with Avianca is a simple process. To get started, you must contact the airline’s Customer Service. Avianca advisors are available 24 hours a day to facilitate this process. The numbers available to make your request are 18889277250 , 576019195920 . These numbers connect you directly to a representative who will guide you through the steps necessary to make the changes you need.
Provide Reservation Information
Once you have contacted the customer service team, it will be essential to provide details of your current booking. Please make sure you have your booking number or PNR to hand , as you will be asked to verify your current flight. You will need to confirm your last name, along with any other relevant details the advisor will need.
Confirm Availability for the New Flight
The next step is to check the availability of dates for the new flight. The Avianca advisor will inform you about the available options and discuss any fare changes that may arise due to the new date or destination. If there is an increase in the ticket price, you must be prepared to cover that difference. Also, in case there are penalties for the date change, according to Avianca’s ticket policy, these additional costs will be communicated to you and must be accepted before confirming the change.
Please note that some tickets may not be eligible for changes, such as those that were purchased less than 24 hours in advance, are expired, or were purchased using LifeMiles points. In such cases, the change service will not be available and you will be notified immediately by the customer service advisor.
Important considerations when changing the date of a flight on Avianca
When you are planning to change the date of your flight with Avianca, it is essential to take into account certain aspects that can affect your experience and the outcome of the process. Below, we break down the most important considerations.
Dates and Times Available for Change
When looking for a new date for your flight, it is essential to check the availability of dates and times that Avianca offers. Remember that these options may vary depending on several factors, such as passenger demand and seasonality. You are more likely to find greater availability if you make your request in advance. Keep in mind that Avianca allows changes up to 35 minutes before departure for domestic flights and up to one hour for international flights.
Restrictions by Route and Fare Type
Please note that not all fares allow changes, and some may be subject to particularly strict restrictions. If you have a promotional ticket or a special fare , Avianca’s change policy may not apply or you may face specific limitations. For example, itinerary changes from domestic to international flights require direct assistance from an Avianca customer service representative. Additionally, tickets purchased with Lifemiles require you to cancel the entire original reservation to proceed with any changes.
Possible Additional Charges
When changing your flight date, you may be faced with additional charges. These charges may include the fare difference between your original flight and the new one, if the latter is more expensive. Avianca stands out for not charging a penalty for date changes, which is advantageous. However, any fare difference must be paid to confirm the change. It is also vital to mention that, if the ticket change includes penalties for changing the date/route, you will have to make the payment with a valid credit card .
It is essential that you manage changes online or by phone, always carefully checking the terms and conditions that apply to your specific reservation to avoid unexpected surprises. Keep your reservation number handy and follow the indicated process step by step to successfully make your change.
Frequently Asked Questions
How can I change a flight on Avianca without incurring additional costs?
To change a flight on Avianca without additional costs, you must do so within the so-called “grace period”, usually 24 hours after your initial purchase, although this may vary depending on local legislation and airline policies.
What additional charges might I face when changing the date of a flight with Avianca?
Although Avianca does not charge a penalty for changing dates, you may be required to pay any fare difference if the new date costs more than the original flight.
What are the key aspects to consider when changing the date of a flight?
When changing a flight date, consider date and time availability, route and fare type restrictions, and any additional costs due to fare differences.
Is there a limit to the number of changes that can be made to an Avianca flight?
The number of changes allowed without penalty may vary. For certain promotions, Avianca has allowed up to three changes without penalty charges, but always subject to possible fare differences.
What options do I have if I need to cancel my flight with Avianca?
Depending on the type of fare and the conditions associated with your ticket, there may be cancellation fees. For domestic flights, this fee may be 20% and for international flights 25% if the cancellation occurs within 24 hours prior to the flight.
